😺 AI levels the playing field

PLUS: Our honest reaction to ChatGPT Voice Mode

Welcome, humans.

We got access to ChatGPT Voice Mode, the talking ChatGPT. More details to come, but here's a snapshot: the response speed is impressive (yes, the demos were spot on), but it tends to interrupt too often and still suffers from the same hallucinations as the original ChatGPT.

When we requested last night's NBA scores, it threw us a game from two weeks ago. Seriously, Chat, get on Twitter!

Here’s what you need to know about AI today:

  • We're highlighting 3 ways AI is leveling the playing field.

  • PwC is becoming OpenAI’s first partner to resell ChatGPT Enterprise.

  • OpenAI inked new partnerships with Vox Media and The Atlantic.

  • Helen Toner shares why the OpenAI board fired Sam Altman.

On last week’s podcast: Pete explains Anthropic’s big research breakthrough that maps the mind of AI models (Apple Podcasts, Spotify, YouTube).

AI levels the playing field of ability…if you know how to use it.

Here’s a thought experiment: ChatGPT turns everyone into a good writer—good writers remain good writers, and bad writers can use ChatGPT to become good writers.

Essentially, AI sets a baseline for IQ, bringing those at the bottom closer to the top performers.

Three examples across three industries:

  • Last April, out of 5,000 customer support agents, junior workers were 35% faster than usual, but top performers saw little improvement. 

  • In September, the bottom half of BCG consultants saw a 43% boost in work quality using ChatGPT-4, compared to just 17% for the top performers.

  • In November, another study discovered that “the lowest-skilled [law school] participants saw the largest improvements” in performance.

Why it matters: So, is AI as a democratizing force here to stay, or will it end up making the world more unequal, as most previously thought? Here’s one thought:

“Just because early results for AI suggest that only lower performing people benefit does not mean that this is the only possible pattern. It may be that the reason only lower performers gain from AI currently is because the current AI systems are not good enough to help top performers.”

Tyler Cowen similarly said in a recent interview that while ChatGPT helps lower-skilled performers in the short term, benefits from more advanced AI systems will accrue more to the top performers who can initiate ambitious projects and use AI to execute them.

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Around the Horn.

  • PwC is deploying ChatGPT Enterprise to over 100,000 employees and will be OpenAI’s first partner to resell ChatGPT Enterprise to other businesses.

  • OpenAI is forming even more media partnerships, this time with The Atlantic and Vox Media.

  • ex-OpenAI board member Helen Toner explained why the Board fired Sam Altman on The Ted AI Show.

  • Here’s how Klarna saved $10M in sales and marketing costs using AI.

Treats To Try.

  1. *Learn how to select and onboard the right open-source LLM in this live technical webinar from OctoAI on June 6th, or register to receive a recording!

  2. Codestal is a new coding model from Mistral that outperforms Llama 3 70B across most metrics.

  3. TimeOS is a computer tab that uses AI to organize your schedule, to-dos, and meeting details.

  4. Ducky is an AI customer support startup that can search any internal knowledge source to deliver answers (raised $2.7M).

  5. Zendata offers data protection and AI governance for companies (raised $2M).

*This is sponsored content. Advertise in The Neuron here.

Thursday Trivia.

Has anyone caught Google Pixel’s latest AI ad where they photoshop a dog to appear as if it’s jumping higher than it actually is? Not impressed, and let's be honest, everyone knows only cats can leap that high.

One glance, everyone knows the rules: one image is AI-generated, and the other is real.

Which is which?

A.

B.

A Cat's Commentary.

Trivia Answer: A is AI from our friend Nick St. Pierre, and B is real!

That’s all for today, for more AI treats, check out our website.

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See you cool cats on Twitter: @nonmayorpete & @noahedelman02

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